Refund policy

Return & Refund Policy

At Seavir Trading, customer satisfaction is our priority. Please review our return and refund policy carefully before making a purchase.

Return Window
Customers may request a return within 14 days of receiving their order.

Return Eligibility
To be eligible for a return, items must be:

  • Unused, unworn, and unwashed

  • In their original condition

  • With all original packaging and tags intact

Non-Returnable Items
The following items are not eligible for return:

  • Underwear and intimate apparel

  • Final sale or discounted items

Return Reasons
We accept returns under the following conditions:

  • Item arrived damaged or defective

  • Incorrect item received

  • Item significantly not as described

  • Change of mind (only if the item meets return eligibility conditions)

Return Shipping

  • If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.

  • If the return is due to change of mind or customer preference, the customer is responsible for return shipping costs.

Refund & Replacement

  • Once the returned item is received and inspected, we will process either a refund or a replacement, based on the customer’s request.

  • Refunds will be issued to the original payment method within 5 business days after approval.

Exchanges
Exchanges are accepted only if the item is in its original condition.
Customers are responsible for exchange shipping costs.

Delivered Orders
If an order is marked as delivered but not received, customers must contact the shipping carrier directly.
We can assist in opening a claim, but we are not responsible for lost or stolen packages after confirmed delivery.

Contact Us
For any return or refund inquiries, please contact us:
Email: Support@seavir.com